More businesses are switching to VoIP (Voice over Internet Protocol) for their phone service.
5 Best Cloud Hosted PBX Providers for 2021
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VoIP phone service enables multiple sites to share one phone identity with the outside world and makes extensions in all locations look and act like physical extensions of one in-house PBX (telephone switch).
Mitel
Mitel’s cloud-based systems are a powerful, scalable family of platforms that deliver hosted voice, unified communications and collaboration to businesses of all sizes and sophistication levels.
Pricing: Starts at $19.99/month
Pros
Built-in team collaboration.
Great mobile app.
Predictive contacts search.
Comprehensive VoIP, calling, messaging, and video chat features.
Well-designed and cost-effective voice over IP (VoIP) solution designed for small to midsized businesses (SMBs) that have workflows favorable to using softphones.
Getting started with Vonage Business Cloud is simple and straightforward, which is refreshing when you compare it to more complex solutions, like a from-scratch installation of Microsoft 365 Business Voice or even Ooma Office.
Pricing: Starts at $19.99/month
Pros
Long list of features for admins and users
Solid mobile and desktop apps
Good API integration
Cons
Importing contacts requires multiple steps
Additional features cost extra and can add up quickly
Soft phone won’t start without a microphone attached to your desktop
